GLS InSight

Big Picture
Subscription boxes – sent by parcel
More and more consumers have a regular product subscription, with a box sent to their homes at set intervals. The subscription commerce sector is booming – and represents a new line of business for parcel companies.
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People
Responsibility personified
When Dr Anne Wiese talks about her work at GLS, commitment out of conviction is in the air. It barely takes a minute for her expertise, organisational talent and passion to become apparent. 
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Services
AEO certification for GLS Austria
GLS Austria has been registered with the customs authorities as an “authorised economic operator”. This means that international consignments can be handled more quickly and easily.   To obtain the certification, companies need to meet stringent security requirements. Alongside solvency, firms also have to demonstrate established processes and appropriate customs management procedures.   Speedier shipping – including to Switzerland   AEO status, and the lower risk rating that results from it, will ensure swifter customs clearance. Thanks to the simplified declaration procedure, there will be much fewer checks on goods and paperwork. This is also good news in light of the increasing number of exports to Switzerland handled by GLS Austria.
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Services
FlexDeliveryService now connects 22 countries internationally
Shop online abroad and flexibly adapt delivery to individual wishes, just as with purchases in the home country. With the international FlexDeliveryService, GLS is making this possible for more and more consumers.
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Network
GLS Spain: new hubs, expanded locations
E-commerce in Spain continues to grow strongly. To actively accompany this trend and meet customers' increasing demands, GLS Spain expanded its distribution network considerably in 2018. In Madrid, GLS Spain relocated its hub in San Fernando de Henares, quadrupling its capacity at this strategically important site.
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Big Picture
Automated delivery – is it already a reality?
Robots and automated solutions are gradually doing more of the work. Automation already enables more efficient logistics, but can it streamline the process all the way to the customer?
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ThinkResponsible
EcoVadis Silver rating for GLS
In 2018, GLS took part in the independent EcoVadis certification programme for the second time in a row, achieving a Silver rating. Compared with the previous year, the Group improved its performance in all four categories, thus moving up from Bronze to Silver. As a result, GLS was amongst the top 21 per cent in the logistics sector – and even amongst the top 18 per cent when it comes to environmental issues. In 2019, GLS is also taking part in the programme, again striving for a good rating.   EcoVadis evaluates a company’s sustainability management across the four themes of environment, social, ethics and sustainable procurement. The evaluation is based on international standards such as the Global Reporting Initiative and the UN Global Compact. EcoVadis attaches equal importance to the strategy, actions and results of the management system across all four themes.   The analysis makes it easier for customers to assess sustainability activities – and allows GLS to validate and continuously improve them.   <a href="https://gls-group.eu/DE/en/gls-group/sustainability">More about sustainability at GLS </a>
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Big Picture
GLS Denmark – always exploring new avenues
To ensure that it can provide customers with added value each and every day, GLS Denmark launched a series of initiatives at an early stage. Today, the national subsidiary continues to break new ground and has used its pioneering approach to establish a strong market position.
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People
The man from the South
Determined, consistent, level-headed. You can sense the dynamism and passion for his work that lie behind his usually calm demeanour: Klaus Schädle, Group Area Managing Director.
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Services
A decade of ExpressParcel in Austria
When it became the first parcel company in Austria to include express shipping in its portfolio back in 2008, GLS Austria aimed to be a one-stop shop for parcel and express shipping. The special challenge: instead of transporting ExpressParcel consignments via a dedicated network, GLS Austria conveys express and standard parcels in a single system – in the quality that people have come to expect from GLS. In order to keep sight of every single ExpressParcel, GLS Austria developed a tracking and early-warning system. GLS Austria guarantees delivery of express consignments before 5 p.m. on the next working day – with a money-back guarantee. What’s more, the express service impresses customers with delivery of parcels weighing up to 50 kg and delivery straight to the desired department of a company. Delivery by 12 p.m. can be booked as an optional service, with even earlier delivery times available in many regions. GLS also delivers urgent express consignments within Austria on Saturdays. One third of senders select delivery by 12 p.m. Additional services such as cash on delivery are also available. Some 20 per cent of all Austrian senders use ExpressParcel – in addition to parcel dispatch.
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Network
New depot near Warsaw up and running
Up to 80,000 parcels a day: in 2018, GLS Poland opened a new depot near Warsaw. It is the largest ever depot in Poland, with a roughly 6,600 square metres handling area and more than 160 loading bays. State-of-the-art sorting technology is complemented by an eco-friendly design, with solar thermal collectors on the roof used to heat water for the staff facilities.   GLS Poland celebrated the opening of the new site at a joint party that also marked the company’s 20th anniversary. 140 guests – mainly customers, partners and employees – were invited, with each guest receiving a gift pack via the sorting system.
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Network
GLS Italy: boost for Modena
With its proximity to the centre and its many new environmentally friendly features, the new depot in Modena has several benefits for GLS. “We have responded to the past growth in parcel volumes”, says Klaus Schädle, Group Area Managing Director. “We can handle up to 2,400 parcels an hour here.” The building was specifically designed for the quality and security needs of the site. The solar power system on the roof supplies green electricity and produces around 8 kWh of power each day. The LED lighting and a large green space also create an environmentally friendly atmosphere.
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Network
25 years GLS Austria
Anniversary in Austria: In 1993, General Parcel Austria delivered its first parcels. The company was formed by ten medium-sized shipping companies as part of the Europe-wide General Parcel network. GLS acquired the franchise system in 2000 and created GLS Austria, which is now one of the country’s largest parcel companies. The expansion of the EU towards the east in 2004 brought with it a further boost. GLS Austria scored highly with its quick connections to the GLS companies in the east. The service within the country was also improved further: In 2005, GLS Austria became the first parcel company to open ParcelShops in Austria, thus making it easier for private customers to send parcels and receive their orders. In 2008, GLS expanded its services to include ExpressParcel, offering a one-stop shop for parcel and express shipping. GLS Austria began offering customised delivery with the FlexDeliveryService in 2013.
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People
Bringing along efficiency
Always a welcome sight: Swen Krüger, Director Corporate Field Operations, has a keen eye for improvements. He uses his experience and expert knowledge to optimise the GLS Group sites in Europe and the USA.
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ThinkResponsible
The balancing act of sustainable parcel logistics
Parcel delivery aims to be environmentally friendly, cost-effective and socially responsible – a tough set of challenges. In its third sustainability report, the GLS Group documents how it sets priorities and how it implements the guiding principle of acting sustainably.
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Network
A trio of 20 year anniversaries: in Poland, Hungary and Switzerland
The GLS subsidiaries in Hungary and Poland are celebrating their 20th anniversaries in 2018. The partnership with Swiss Post also started in 1998. Initially, the three companies were partners in the European General Parcel cooperation. Following the establishment of GLS B.V. in 1999, they became key pillars of the GLS European network.
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Big Picture
From running machine to green lifestyle
The success story of the bicycle began some 200 years ago with the Draisine. Having occasionally seen the two-wheelers’ popularity decline due to the motor car, it is now undergoing a renaissance – and represents both a lifestyle and a future-proof mode of transport.
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People
A passionate European
The first impression: this man is not easy to rattle. Open, likeable and very lively, he gives us an insight into his work.  
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Subscription boxes – sent by parcel

<p>More and more consumers have a regular product subscription, with a box sent to their homes at set intervals. The subscription commerce sector is booming – and represents a new line of business for parcel companies.</p>

Responsibility personified

<p class="MsoNoSpacing"><strong>When Dr Anne Wiese talks about her work at GLS, commitment out of conviction is in the air. It barely takes a minute for her expertise, organisational talent and passion to become apparent. </strong></p>

AEO certification for GLS Austria

FlexDeliveryService now connects 22 countries internationally

<p class="MsoNoSpacing">Shop online abroad and flexibly adapt delivery to individual wishes, just as with purchases in the home country. With the international <em>FlexDelivery<strong>Service</strong></em>, GLS is making this possible for more and more consumers.</p>

GLS Spain: new hubs, expanded locations

Automated delivery – is it already a reality?

<p class="MsoNoSpacing">Robots and automated solutions are gradually doing more of the work. Automation already enables more efficient logistics, but can it streamline the process all the way to the customer?</p>

EcoVadis Silver rating for GLS

GLS Denmark – always exploring new avenues

<p>To ensure that it can provide customers with added value each and every day, GLS Denmark launched a series of initiatives at an early stage. Today, the national subsidiary continues to break new ground and has used its pioneering approach to establish a strong market position.</p>

The man from the South

<p>Determined, consistent, level-headed. You can sense the dynamism and passion for his work that lie behind his usually calm demeanour: Klaus Schädle, Group Area Managing Director.</p>

A decade of ExpressParcel in Austria

New depot near Warsaw up and running

GLS Italy: boost for Modena

25 years GLS Austria

Bringing along efficiency

<p>Always a welcome sight: Swen Krüger, Director Corporate Field Operations, has a keen eye for improvements. He uses his experience and expert knowledge to optimise the GLS Group sites in Europe and the USA.</p>

The balancing act of sustainable parcel logistics

<p>Parcel delivery aims to be environmentally friendly, cost-effective and socially responsible – a tough set of challenges. In its third sustainability report, the GLS Group documents how it sets priorities and how it implements the guiding principle of acting sustainably.</p>

A trio of 20 year anniversaries: in Poland, Hungary and Switzerland

From running machine to green lifestyle

<p>The success story of the bicycle began some 200 years ago with the Draisine. Having occasionally seen the two-wheelers’ popularity decline due to the motor car, it is now undergoing a renaissance – and represents both a lifestyle and a future-proof mode of transport.</p>

A passionate European

<p>The first impression: this man is not easy to rattle. Open, likeable and very lively, he gives us an insight into his work.  </p>

Subscription boxes – sent by parcel

<p>More and more consumers have a regular product subscription, with a box sent to their homes at set intervals. The subscription commerce sector is booming – and represents a new line of business for parcel companies.</p>

Responsibility personified

<p class="MsoNoSpacing"><strong>When Dr Anne Wiese talks about her work at GLS, commitment out of conviction is in the air. It barely takes a minute for her expertise, organisational talent and passion to become apparent. </strong></p>

AEO certification for GLS Austria

FlexDeliveryService now connects 22 countries internationally

<p class="MsoNoSpacing">Shop online abroad and flexibly adapt delivery to individual wishes, just as with purchases in the home country. With the international <em>FlexDelivery<strong>Service</strong></em>, GLS is making this possible for more and more consumers.</p>

GLS Spain: new hubs, expanded locations

Automated delivery – is it already a reality?

<p class="MsoNoSpacing">Robots and automated solutions are gradually doing more of the work. Automation already enables more efficient logistics, but can it streamline the process all the way to the customer?</p>

EcoVadis Silver rating for GLS

GLS Denmark – always exploring new avenues

<p>To ensure that it can provide customers with added value each and every day, GLS Denmark launched a series of initiatives at an early stage. Today, the national subsidiary continues to break new ground and has used its pioneering approach to establish a strong market position.</p>

The man from the South

<p>Determined, consistent, level-headed. You can sense the dynamism and passion for his work that lie behind his usually calm demeanour:&nbsp;Klaus Schädle, Group Area Managing Director.</p>

A decade of ExpressParcel in Austria

New depot near Warsaw up and running

GLS Italy: boost for Modena

25 years GLS Austria

Bringing along efficiency

<p>Always a welcome sight: Swen Krüger, Director Corporate Field Operations, has a keen eye for improvements. He uses his experience and expert knowledge to optimise the GLS Group sites in Europe and the USA.</p>

The balancing act of sustainable parcel logistics

<p>Parcel delivery aims to be environmentally friendly, cost-effective and socially responsible – a tough set of challenges. In its third sustainability report, the GLS Group documents how it sets priorities and how it implements the guiding principle of acting sustainably.</p>

A trio of 20 year anniversaries: in Poland, Hungary and Switzerland

From running machine to green lifestyle

<p>The success story of the bicycle began some 200 years ago with the Draisine. Having occasionally seen the two-wheelers’ popularity decline due to the motor car, it is now undergoing a renaissance – and represents both a lifestyle and a future-proof mode of transport.</p>

A passionate European

<p>The first impression: this man is not easy to rattle. Open, likeable and very lively, he gives us an insight into his work. &nbsp;</p>

<p>Determined, consistent, level-headed. You can sense the dynamism and passion for his work that lie behind his usually calm demeanour: Klaus Schädle, Group Area Managing Director.</p>

<p>The first impression: this man is not easy to rattle. Open, likeable and very lively, he gives us an insight into his work. </p>